Both large and small businessess know it’s important to sound professional on the telephone.
Even if you do nothing else, you must at least provide a professional voicemail message.
In the UK a voicemail message is probably the best way to professional manage calls if you are unavailable to take the call. It keeps a professional connection with suppliers and gives them an opportunity to leave a message.
Lots of organisations appreciate that relying on staff members to leave these messages can sometimes be a difficult task, mainly because some employees are not comfortable with recording a message, so they end up mumbling their details and making the company sound unprofessional.
One option that a lot of companies are considering, is to have the messages recorded by a professional voice over.
Rather than staff recording their own messages, many businesses now entrust a professional voice over to provide all group messages.