Both large and small businessess know it’s important to sound professional on the telephone. And by using voicemail messages or answerphone messages you creatively direct your callers to the right person.
What are Voicemail messages?
Voicemail messages are the recorded announcemnets you hear whenever you call a business and hear something like “Thankyou for calling XYZ company, to speak to sales press 1, for accounts press 2“. Plus, many businesses also use the service to give callers the option to leave a message. Most businesses also intersperse the messages with hold music.
Why is it important to use this service?
To direct people to the right person rather than transferring them to a dozen wrong people. Whether your business is large or small, playing voicemail messages on hold are a cost effective way of managing calls in a seamless professional manner.
How will Voicemail messages work on my telephone?
If you have a telephone system, most modern telephone systems have the ability to upload messages to your switch but you may need your telephone engineer to do this on your behalf.
However, if you run your business from home and only have one or two phones then we can provide just a voicemail message for answerphone purposes only.
Got any more questions? Then why not call us free, on 0800 316 0806 or fill out the enquiry form on the right hand side of this page.